Posted as of 15 - May - 2020
Last updated as of 15 - May - 2020
(1) sub-clause (w) of Section 2 of the Information Technology Act, 2000. The platform is a brand owned by the Firm which owns, retains and has complete rights in the domain name.
a. “We”, “Our”, and “Us” shall mean and refer to the Platform and/or the Firm, as the context so requires.
b. “You”, “Your”, “Yourself”, “User”, shall mean and refer to natural and legal individuals who use the Platform either as an Expert or as a User and who is competent to enter into binding contracts, as per Indian laws.
d. “Third Parties” refer to any Application, Firm or individual apart from the User, Expertand the creator of this Application.
e. “Platform” refers to the Website and the Mobile Application created by the Firm which provides the User to avail services.
f. “Personal Information” shall mean and refer to any personally identifiable information that we may collect from you such as Name, Email Id, Mobile number, Password, Photo etc.For removal of any doubts, please refer to the below Policy.
2. INFORMATION WE COLLECT
We are committed to respecting Your online privacy. We further recognize Your need for appropriate protection and management of any Personal Information You share with us. We may collect the following information:
a. Personal data such as, but not limited to, Name, Email Id, Mobile number, Password, Age, Address, etc;
b. Tracking Information such as, but not limited to the IP address of your device and Device ID when connected to the Internet. This information may include the URL that you just came from (whether this URL is on the Platform or not), which URL you next go to (whether this URL is on the Platform or not), your computer or device browser information, and other information associated with your interaction with the Platform;
a. To enable the provision of services opted for by you;
b. To enable the viewing of content in your interest;
c. To communicate the necessary account and service related information from time to time;
d. To allow you to receive quality customer care services and data Collection;
e. To comply with applicable laws, rules and regulations;
Where any service requested by You involves a third party, such information as is reasonably necessary by the Firm to carry out Your service request may be shared with such third party. We also do use your contact information to send you offers based on your interests and prior activity and also to view the content preferred by you. The Firm may also use contact informationinternally to direct its efforts for service improvement but shall immediately delete all such information upon withdrawal of your consent for the same through the ‘unsubscribe’ button or through an email to be sent to email@example.com. To the extent possible, we provide You with the option of not divulging any specific information that you wish for us not to collect, store or use. You may also choose not to use a particular service or feature on the Platform and opt-out of any non-essential communications from the platform. Further, transacting over the internet has inherent risks which can only be avoided by you following security practices yourself, such as not revealing account/login related information to any other person and informing our customer care team about any suspicious activity or where your account has/may have been compromised.
3. OUR USE OF YOUR INFORMATION
The information provided by you shall be used to provide and improve the service for you and all users.
a. To provide you with services on your request.
b. For maintaining an internal record.
c. For enhancing the Services provided.
For more details about the nature of such communications, please refer to our Terms of Service. Further, your data and Sensitive Personal data may be collected and stored by Us for internal record. We use Your tracking information such as IP addresses, and or Device ID to help identify you and to gather broad demographic information and make further services available to you. We will not sell, license or trade Your personal information. We will not share your personal information with others unless they are acting under our instructions or we are required to do so by law. Information collected via Our server logs includes users' IP addresses and the pages visited; this will be used to manage the web system and troubleshoot problems. We also use third-party analytics, tracking, optimization and targeting tools to understand how users engage with our Platform so that we can improve it and cater personalized content/ads according to their preferences.
4. HOW INFORMATION IS COLLECTED
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. If the same is not identified to you, you have the right to request the Firm to elucidate the purpose of collection of said personal information, pending the fulfilment of which you shall not be mandated to disclose any information whatsoever. We will collect and use your personal information solely to fulfil those purposes specified by us, within the scope of the consent of the individual concerned or as required by law. We will only retain personal information as long as necessary for the fulfilment of those purposes. We will collect personal information by lawful and fair means and with the knowledge and consent of the individual concerned. Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
5. EXTERNAL LINKS ON THE PLATFORM
6. GOOGLE ANALYTICS
We use Google Analytics to help us to understand how you make use of our content and work out how we can make things better. These cookies follow your progress through us, collecting anonymous data on where you have come from, which pages you visit, and how long you spend on the Platform. This data is then stored by Google to create reports. These cookies do not store
We use data collection devices such as “cookies” on certain pages of our Mobile Applications. “Cookies” are small files sited on your hard drive that assist us in providing customized services. We also offer certain features that are only available through the use of a “cookie”. Cookies can also help us provide information which is targeted to your interests. Cookies may be used to identify logged in or registered users. Our Mobile Application uses session cookies to ensure that you have a good experience. These cookies contain a unique number, your 'session ID', which allows our server to recognize your computer and 'remember' what you've done on the Platform.The benefits of this are:
a. You only need to log in once if you're navigating secure areas of the Platform
b. Our server can distinguish between your computer and other users, so you can see the information that you have requested. You can choose to accept or decline cookies by modifying your browser settings if you prefer. This may prevent you from taking full advantage of the Mobile Application. We also use various third-party cookies for usage, behavioural, analytics and preferences data. The following are the different types of cookies used on the Mobile Application:
a. Authentication cookies: To identify the user and share the content that he or she requested.
b. Functionality cookies: For the customized user experience and resuming past course progress.
c. Tracking, optimization, and targeting cookies: To capture usage metric on the device, operating system, browser, etc. To capture behavioural metrics for better content delivery. To cater and suggest most suited services.
8. GOOGLE ADSENSE
b. Google's use of advertising cookies enables us and our partners to serve advertisements to you based on their visit to our Platform and/or other Mobile Applications on the Internet.
c. You may opt-out of personalized advertising by visiting Ads Settings.
d. All advertisements of third parties on our Platform are for informative purposes only and neither the Platform nor the Firm guarantees or bears liability for the authenticity of the advertisements.
e. At no point will the Firm permit its Competitors to advertise on the Platform
f. You may visit the links in the advertisements at your own risk or choose to not accept the cookies permitting third parties to display their advertisements.
9. YOUR RIGHTS
Unless subject to an exemption, you have the following rights concerning your data:
a. The right to request a copy of your data which we hold about you;
b. The right to request for any correction to any personal data if it is found to be inaccurate or out of date.
c. The right to withdraw Your consent to the processing at any time;
d. The right to object to the processing of personal data;
e. The right to complain about a supervisory authority.
f. The right to obtain information as to whether personal data are transferred to a third country or an international organization. Where you hold an account with any of our services, you are entitled to a copy of all personal
data which we hold concerning you. You are also entitled to request that we restrict how we use your data in your account when you log in.
You further acknowledge that the Platform may contain information which is designated confidential by us and that you shall not disclose such information without our prior written consent. Your information is regarded as confidential and therefore will not be divulged to any third party, unless if legally required to do so to the appropriate authorities. We will not sell, share, or rent your personal information to any third party or use your e-mail address for unsolicited mail. Any emails sent by us will only be in connection with the provision of agreed services, and you retain sole discretion to seek for discontinuation of such communications at any point of time.
11. OTHER INFORMATION COLLECTORS
12. OUR DISCLOSURE OF YOUR INFORMATION
foregoing), we may be forced to disclose information to the government, law enforcement agencies or third parties. Therefore, although we use industry-standard practices to protect your privacy, we do not promise, and you should not expect, that your personally identifiable information or private communications would always remain private. We do however assure you that any disclosure of your personally identifiable information shall be personally intimated to you through an email sent to your provided email address. As a matter of policy, we do not sell or rent any personally identifiable information about you to any third party. However, the following describes some of the ways that your personally identifiable information may be disclosed:
b. Law and Order: We cooperate with law enforcement inquiries, as well as other third parties to enforce laws, such as intellectual property rights, fraud and other rights. We can (and you authorize us to) disclose any information about you to law enforcement and other government officials as we, in our sole discretion, believe necessary or appropriate, in connection with an investigation of fraud, intellectual property infringements, or other activity that is illegal or may expose us or you to legal liability.
13. ACCESSING, REVIEWING AND CHANGING YOUR PROFILE
Following registration, you can review and change the information you submitted at the stage of registration, except Email ID and mobile number. An option for facilitating such change shall be present on the Platform and such change shall be facilitated by the User. If you change any information, we may or may not keep track of your old information. We will not retain in our files information you have requested to remove for certain circumstances, such as to resolve disputes, troubleshoot problems and enforce our terms and conditions. Such prior information shall be completely removed from our databases, including stored ‘back up’ systems. If you
believe that any information, we are holding on you is incorrect or incomplete, or to remove your profile so that others cannot view it, the User needs to remediate, and promptly correct any such incorrect information.
14. CONTROL OF YOUR PASSWORD
You are entirely responsible for maintaining the confidentiality of your password. You must protect it against unauthorized access of your account and information by choosing your password carefully and keeping your password and computer secure by signing out after using our services. You agree not to use the account, username, email address or password of another Member at any time or to disclose your password to any third party. You are responsible for all actions taken with your login information and password, including fees. If you lose control of your password, you may lose substantial control over your personally identifiable information and may be subject to legally binding actions taken on your behalf. Therefore, if your password has been compromised for any reason, you should immediately change your password. You agree to notify us immediately if you suspect any consistent unauthorized use of your account or access to your password even after changing it.
We treat data as an asset that must be protected against loss and unauthorized access. We employ many different security techniques to protect such data from unauthorized access by members inside and outside the Firm. We follow generally accepted industry standards to protect the Personal Information submitted to us and information that we have accessed. However, as effective as encryption technology is, no security system is impenetrable. Our Firm cannot guarantee the security of our database, nor can we guarantee that information you provide won’t be intercepted while being transmitted to the Firm over the Internet.
18. AUTOMATED DECISION MAKING
As a responsible Firm, we do not use automatic decision-making or profiling.
19. CONSENT WITHDRAWAL, DATA DOWNLOAD & DATA REMOVAL REQUESTS
To withdraw your consent, or to request the download or delete your data with us for any or all our services at any time, please email to firstname.lastname@example.org
20. CONTACT US